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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (312) 283-7333

"I JUST LOVE THIS PLACE. The doctors, the front reception, every tech, AMAZING. They knew my dogs by sight and we hadn't been there in like 2 years! They were so good with my little chihuahuas. Logan at the front desk walked me out half way home bc there was a bit of a ruckus outside and I had two dogs. I cannot express the level of service I have gotten every single time I have been here. Everyone is so kind, so understanding and Dr. Moser, who is absolutely so busy, takes the time to really listen, talk and I never feel rushed. The doggies are seen so quickly, treated like the most important patients and cuddled and loved the entire time they are there. I'm an anxious pet parent and if you are too, well this is where you should go! Even if you aren't, you will receive the best care in Chicago. If you're in doubt, let this be your sign. We are lucky to have such a great place in our neighborhood. My pup is snuggled up, sleeping and feeling so much better just hours later!"

Callie E.

(312) 283-7333 Appointments
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