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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (312) 283-7333

"I've been taking my dog here for about a year after moving to the Wicker Park area. It's a 5 minute walk from my apartment which is why I originally chose it but it turned out to be the best vet I've been to in years. The office staff and vet techs are always so great. My dog, Hamburger, can be a bit unpredictable around new people and sometimes doesn't take kindly to strangers but she absolutely loves everyone here and has never had any issues. She warmed up to everyone so quickly! They are always so kind and welcoming to her and it just melts my heart how excited they are to see her every time The vet, Megan Moser, is incredible. She is always very attentive and listens to all of my concerns and takes time to explain the thoughts behind her recommendations.The staff is always quick to respond as well. I often will send a message in the evening and always have a response first thing in the morning. And they are usually able to get Hamburger in within a matter of days, if needed. They are also open to trying to solve problems without a visit if necessary, which I definitely appreciate. For non urgent issues, I have sent photos or explained what was going on and they'll give recommendations over email which is super helpful as my partner and I have busy schedules and it can be difficult to figure out scheduling sometimes.Overall, I've just always had a great experience with this office. Could not recommend them enough! Thank you for all that you do in caring for Hamburger!"

Pamela E.

(312) 283-7333 Appointments
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